How can I place an order?
Ordering from Your-Sprays is easy! Simply browse our collection, select the products you love, and add them to your cart. Follow the checkout process to complete your purchase.
What payment methods do you accept?
We offer a range of secure payment methods, including major credit cards, PayPal, and Klarna, to provide you with a seamless and secure shopping experience. Rest assured, your payment information is treated with the highest level of care and encryption, ensuring your peace of mind.
Do you offer discount codes?
Certainly! We highly value our customers, and as a token of our appreciation, we occasionally provide special discounts and coupon codes. To keep up with our latest promotions and exclusive offers, don't forget to subscribe to our newsletter and follow us on social media. You can also spread the savings by sharing the WELCOME10 coupon code with your friends and family!
How long will it take to receive my order?
Our delivery times are location-dependent. Generally, we process orders within 1-2 business days, and standard delivery takes 1-3 business days in most regions. For precise delivery estimates tailored to your location, we recommend checking our shipping information during the checkout process.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact our customer support within 14 days of receiving your items, and we'll guide you through the return process.
Are your fragrances authentic?
While our fragrances are inspired by popular scents, they are not replicas or counterfeits. Your-Sprays' products are crafted with high-quality ingredients to offer a similar olfactory experience to designer fragrances.
Do you test on animals?
No, we do not. Your-Sprays is committed to cruelty-free practices, and we do not conduct animal testing on any of our products.
Are your products eco-friendly?
Yes, we prioritise eco-conscious practices. Our ingredients are sourced responsibly, and our packaging is eco-friendly and biodegradable whenever possible.
How can I contact customer support?
You can reach our friendly customer support team by phone at 020 8058 5427 during our business hours or by emailing firstname.lastname@example.org. We're here to assist you.
Can I track my order?
Absolutely! After your order is dispatched, we'll send you a tracking number via email. This tracking number allows you to conveniently monitor your package's status and location in real-time. Simply click the provided link to stay updated on your delivery progress.
Do you offer wholesale or bulk purchasing options?
Yes, we do offer wholesale and bulk purchasing. Please reach out to our sales team at email@example.com for inquiries and more information.